IT-Helpdesk :-

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email.

Various Bold marks for IT-Helpdesk :-

• Incident management
• Problem Management change management
• Service catlog
• CMDB
• PO & contract management
• Reports
• Integration
• Asset Management